In need of shelter? Please contact the Homeless Crisis Line at (804) 972-0813.



Community Housing Case Manager

Job Summary: HomeAgain’s Community Housing Case Manager (CM) assists clients to develop goals and objectives related to obtaining and maintaining permanent housing and increased self-support. Responsibilities include assessment of client needs, referrals to mainstream resources, on-going client contact to provide support and evaluate progress, and the administration of financial assistance. The Community Housing CM will maintain a caseload of families with children and single adults enrolled in rapid re-housing and permanent supportive housing programs.

Working Condition: This position requires the ability to go up and down stairs repeatedly if necessary. The work is both office and community-based.
Travel: This position will require some travel with the use of your own car for regular meetings.
Direct Supervisor: Director of Community Housing Programs
Supervises: N/A

1. Provides direct services to a defined number of clients per year from each assigned programmatic area;
2. Determine eligibility for permanent housing programs and support services; administer financial assistance in accordance with policies and procedures; meet with clients on a regular basis to facilitate placement into permanent housing and maintaining such;
3. Utilize strengths-based perspective and positive working relationships with a diverse group of clients to remove barriers to housing in order to assist clients in achieving their housing-related goals;
4. Ensure timely completion of necessary forms at client intake, complete social history assessment and all other required paperwork for client files; maintain client files in an orderly fashion; enter client intakes and data into HCIS in a timely manner;
5. Complete individualized client-focused plans with goals and timelines for completion. In collaboration with staff, connects clients with services necessary to resolve life issues serving as barriers to housing to include: health, mental health, substance abuse, relationships, specialized counseling services, employment/education/training assistance, independent living skills, money management, parenting, child development, etc.;
6. Provide client transportation as needed;
7. Identify community resources and assists clients with accessing services; and
8. Actively participate on HomeAgain’s Community Housing Team; attend and participate in staff meetings, agency/community trainings/meetings, and program evaluation activities; participate in HomeAgain’s on-call responsibilities;                           9. Notify the Director of Community Housing programs of client service gaps and needed services;
10.Completes other duties as assigned.

Mandated Reporting:
Mandated Reporting laws require that professionals who deal with children report suspicious circumstances suggestive of child maltreatment to Child Protective Services.
Within their professional or official capacity, if this employee has reason to suspect that a child is abused or neglected, he/she shall report the matter immediately to the local
department of the county or city wherein the child resides or wherein the abuse or neglect is believed to have occurred or to the Department of Social Services toll-free
child abuse and neglect hotline.

 Master’s Degree in Social Work or related field preferred.
 Minimum of two years of experience in the human service field.
 Ability to work independently and as part of a team.
 Ability to work with a diverse population and handle crisis situations.
 Strong written and oral communication.
 Commitment to those who have experienced homelessness.
 Must be computer literate.
 Must have a valid driver’s license and maintain the agency standard for operating


TO APPLY: Send resume and cover letter to

Job Summary

HomeAgain is seeking a highly skilled and motivated finance professional to lead the fiscal management of HomeAgain. The incumbent will provide and supervision to HomeAgain’s Accounting and HR Coordinator, work closely with the organization’s CPA contractor and provide thought leadership in the management of HomeAgain’s financial assets. Responsibilities include tracking, managing and overseeing all financial accounts, including several government housing grants, contracts, and foundation awards; critical HR functions, including the employee benefits program and all of the agency’s financial assets; development of the annual agency budget and individual grant budgets. and financial reporting. The incumbent will serve as the primary contact for all grant reimbursements management, accounts receivable and pledge processing. This is a full-time, exempt, salaried position.


Reports to: The Executive Director

Supervises: The Accounting & HR Coordinator


Supervision and Performance Management

  • Provides supervision, performance planning and evaluation to HomeAgain’s Accounting and HR Coordinator


Financial Management

  • Participates in HomeAgain’s strategic planning processes and provides thought leadership regarding HomeAgain’s finances
  • Ensures all manual checks/donations are recorded
  • Performs Monthly Reconcilement of all Cash Accounts
  • Documents and Records In-Kind Donations
  • Posts all Pledges and Receivables
  • Posts AR/Pledge Payments
  • Works closely with the CPA; gathers and prepares essential documents needed in the audit process
  • Assists with the filing of the Form 990
  • Generates financial reports to the ED, Board of Directors, Board committees and funding sources.
  • Works with the ED and CPA to plan, develop and manage the organization’s budget


Human Resources Management

  • Manages and monitors payroll taxes
  • Acts as a back-up for payroll processing

Manages grants reimbursements

  • Ensures that invoices are processed and sent in a timely matter
  • Works with program staff to ensure that all major grants are appropriately spent and zeroed out; reminds staff of pending grant expirations and remaining balances
  • Generates grant reports for ED


Supports the Fund Development Team

  • Assists with Major Events Logistics, including checkout
  • Oversees the management and proper disposition of cash donations made during events
  • Invoices individual donors upon request
  • Assist with the annual registration with the VA Department of Agriculture



The ideal candidate will have the following qualifications:

  • A bachelor’s degree in business and accounting (CPA preferred), plus 3 years of accounting experience in a nonprofit and a demonstrated understanding of nonprofit management and finances, including budget development, reporting and forecasting
  • The ability to lead and manage a team and to provide thought leadership to HomeAgain regarding finance
  • Experience with federally grant programs that support ending homelessness
  • Knowledge of and experience with cloud-based accounting software –experience with Sage Fund Accounting software is a plus
  • Proficiency in Microsoft office products and advance proficiency in Microsoft Excel


TO APPLY: Send a cover letter and include salary history; resume and a brief sample of your writing ability to Open until filled. HomeAgain is an EOE.


Job Summary: The Maintenance Assistant helps to further the mission of HomeAgain by assisting in the general upkeep of HomeAgain’s buildings and facilities as well as the units that HomeAgain master leases in the community. This includes repairs, vehicle maintenance, moving and hauling and janitorial services as assigned at any of HomeAgain’s locations. This is a part-time (20-hour a week) position.

Reports to: The Maintenance Supervisor

Responsibilities Include:

  1. Facilities Maintenance
    • Works closely and effectively with Program Managers and House Managers of HomeAgain’s Shelters
    • Responsible for daily cleaning of the Family & Men’s Shelters
    • Follows a cleaning and maintenance schedule of tasks needed to maintain the health and safety of the residents
    • Assist with all major cleaning projects as assigned
    • Conducts light carpentry and plumbing work including painting; changing and/or replacing air filters; checking and changing light bulbs and smoke alarm batteries
    • Maintains the exterior landscape of HomeAgain’s facilities
    • Assists with maintenance tasks related to HomeAgain’s Master-leased units
    • Provides janitorial services to the Administrative Office


  1. Vehicle Maintenance
    • Assists with repair and maintenance of vehicles owned by the organization
    • Tracks maintenance schedules for vehicles including registration, preventative maintenance, oil changes, fueling and other tasks relative to vehicle maintenance


  1. Storage Maintenance
    • Assists with the organization and arrangement of storage
    • Transports donated items to and from outside storage facilities
    • Conducts pick-ups/hauling of furniture and other items to and from the organization
    • Assists with inventory of donated supplies and equipment


  1. Performs other duties as assigned

Qualifications: The incumbent for this position shall possess, minimally:

  • A high school diploma (Associates degree, trade school or some college preferred) and 2 years of positive work history.
  • Understanding of cleaning/janitorial and repair techniques and the ability to accurately assess repair issues
  • Ability to life and carry weights in excess of 50 lbs.
  • Ability to function independently and as part of a team.
  • Ability to effectively communicate with managers, peers and visitors


Universal Performance Standards:  All HomeAgain employees are expected to exemplify and comply with the following standards and principles:

  • Commitment to social justice and the ending of homelessness in our community:  Works actively to end homelessness among clientele and participates in agency and community-wide efforts to end homelessness regardless of race, color, religion, national origin, age, familial status, gender, disability and/or sexual orientation
  • Commitment to fund Development: Cooperate fully in appropriate fund development activities of the agency, including the appropriate management of key constituent relationships
  • Leadership:  Demonstrate integrity; take initiative; look for and accept responsibility; be a creative problem solver; recognize the contributions of others and help build consensus. Staff members are also expected to maintains a positive attitude and keep personal issues out of the workplace.
  • Teamwork:  Demonstrates a commitment and ability to effectively work in a variety of work teams; establish and maintain effective working relationships; show respect for and support others and work cooperatively. Moreover, each staff member is expected to utilize a wide variety of skills across programmatic lines and appropriately and effectively coordinate activities with other departments.
  • Communication: Effectively and positively communicate with a variety of people in the workplace.
  • Professionalism:  Adhere to established personnel policies and work standards. Maintain a professional demeanor; handle difficult situations with tact and diplomacy; listen to others; maintain excellent oral and written self- expression; represent themselves and the organization well in public.
  • Customer service: Demonstrate a commitment to, maintain high standards and practices of top quality customer service and adhere to the customer service standards established by the organization.
  • Knowledge and Skills:  Demonstrate a high degree of technical knowledge relative to the position; maintains a high degree of knowledge about HomeAgain and it programs and look for ways to enhance skills. Each staff member is expected to have a basic working knowledge about the use of technology including computers and voicemail.
  • Planning/Analysis/Decision making:  Demonstrate the ability to anticipate and solve problems, weigh consequences, and make appropriate decisions.
  • Use of Time:  Is punctual, makes good use of time while in the office and does not spend excessive work time on personal matters
  • Flexibility:  Demonstrate a willingness to try new approaches, able to compromise, responds to unscheduled requests
  • Reliability:  can be relied upon by co-workers and supervisors to complete tasks well and on time, works independently.

TO APPLY: Fill out online employment application at the bottom of the page and email your resume to

HomeAgain is seeking skilled, committed professionals to provide on-site supervision and support to adults and children residing in our emergency shelters on an as-needed basis.  Relief staff provide program and operational support and facilitate a supportive, therapeutic, and healing environment for those experiencing a housing crisis. Responsibilities include ensuring a safe, clean, and healthy environment by monitoring all activities within the shelter; ensuring compliance with house rules and agency procedures; documenting non-compliance and intervening as necessary using HomeAgain’s protocols; providing front office support and coverage including staffing the phones; receiving visitors; monitoring entrances and exits to the shelter, and completing all required paperwork.

Qualified candidates are those who have a passionate commitment to serving persons experiencing homelessness. Other requirements include: a high school diploma or GED; the ability to establish appropriate, positive, and nurturing relationships with residents and co-workers; strong conflict resolution and crisis intervention skills, and proficient computer skills. Some college education as well as a background in human services is preferred. Incumbents must be available for training.

TO APPLY: Please send resume to: