Job Summary: HomeAgain is a Richmond, VA non-profit which works to reduce homelessness through the operation of three housing-focused shelters for people experiencing homelessness (families, men, and veterans) and works to obtain permanent housing for our clients through rapid re-housing and permanent supportive housing programs. The Executive Director is responsible for the overall leadership, management, and administration of HomeAgain, including programs, fund development, and business operations. This job description outlines the expectations and primary areas of responsibility for the position, including strategic and financial planning and evaluation; policy development and administration; donor cultivation and development; personnel and fiscal management; and public relations. The Executive Director position is a full-time position and is directly accountable to the board of directors through its elected board chair.

Expectations:

• The Executive Director must provide leadership, inspiration, and enthusiasm for achieving the organizational mission of HomeAgain, to the staff, to donors, to the public, and most importantly to our neighbors experiencing homelessness who are served by our programs. 
• The Executive Director must have a demonstrated track record of positive leadership, with the ability to establish and maintain a positive organizational culture which fosters success consistent with HomeAgain’s mission. 
• The salary range for this position is $90,000 – 100,000.

 

Primary Responsibilities:

Management and administration 

• Develop organizational goals and objectives consistent with the mission and vision of HomeAgain as part of a robust collaborative community effort to prevent, reduce, and end homelessness. 
• Develop and administer operational policies, applied consistently across the organization. 
• Implement and support best practices in homeless services; oversee all programs, services, and activities to ensure that program objectives are met. 
• Oversee business development, including cultivation and development of donors and grant writing. 
• Ensure compliance with funding sources and regulatory requirements. 
• Provide information for evaluation of the organization’s activities. 
• Develop and facilitate an active strategic and financial planning process. 

 

Fiscal

•  Develop, recommend, and monitor annual and other budgets. 
• Ensure effective audit trails to enable full compliance with external audit requirements. 
• Provide for proper fiscal record-keeping and reporting. 
• Submit monthly financial statements to the board of directors. 
• Prepare and submit grant applications and funding proposals as appropriate. 

 

Personnel 

• Administer board-approved personnel policies. 
• Ensure proper (legal) hiring and termination procedures. 
• Oversee any and all disciplinary actions. 
• Provide for adequate supervision and evaluation of all staff and volunteers. 

 

Board relations 

• Report to the board chair and the Executive Committee of the board at least monthly, and more frequently as required, to ensure engagement and support of the board in fulfilling its governance role. 
• Assist the board chair in planning the agenda and materials for board meetings and provide reports and updates to the board and its respective operating committees. 
• Initiate and assist in developing policy recommendations and in setting priorities. 
• Facilitate the orientation of new board members. 
• Work with the board to raise funds from the community. 

 

Public relations 

• Establish key messages and talking points about HomeAgain, its mission and services, and its impact in the Richmond community. 
• Participate in the Greater Richmond Continuum of Care and other key community groups aligned with the mission of Home Again. 
• Ensure appropriate understanding of the HomeAgain mission with all employees and facilitate their proper representation of HomeAgain in communications with clients, donors and the public. 
• Coordinate representation of HomeAgain to legislative bodies and other groups

 

Preferred Qualifications:

• Passion, idealism, integrity, positive attitude, mission-driven, and self-directed. 
• Expertise in housing and homelessness, including funding sources such as the Continuum of Care (CoC) and Emergency Solutions Grant (ESG). 
• At least 10 years of senior management experience; track record of effectively leading and regionally and/or nationally scaling a performance- and outcomes-based organization and staff; ability to point to specific examples of having developed and operationalized strategies that have taken an organization to the next stage of growth. 
• Unwavering commitment to quality programs and data-driven program evaluation. 
• Excellence in organizational management with the ability to coach staff, manage, and develop high-performance teams, set and achieve strategic objectives, and manage a budget. 
• Past success working with a Board of Directors with the ability to cultivate existing board member relationships. 
• Strong marketing, public relations, and fundraising experience with the ability to engage a wide range of stakeholders and cultures. 
• Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills. 
• Action-oriented, entrepreneurial, adaptable, and innovative approach to business planning. 
• Ability to work effectively in collaboration with diverse groups of people.

 

Interested applicants, please submit your resume and cover letter to: homeagainjobs@gmail.com

Job Summary: The Maintenance Assistant helps to further the mission of HomeAgain by assisting in the general upkeep of HomeAgain’s buildings and facilities as well as the units that HomeAgain master leases in the community. This includes repairs, vehicle maintenance, moving and hauling and janitorial services as assigned at any of HomeAgain’s locations. This is a part-time (20-hour a week) position.

Reports to: The Maintenance Supervisor

Responsibilities Include:

1. Facilities Maintenance
   • Works closely and effectively with Program Managers and House Managers of HomeAgain’s Shelters
   • Responsible for daily cleaning of the Family & Men’s Shelters
   • Follows a cleaning and maintenance schedule of tasks needed to maintain the health and safety of the residents
   • Assist with all major cleaning projects as assigned
   • Conducts light carpentry and plumbing work including painting; changing and/or replacing air filters; checking and changing light bulbs and smoke alarm batteries
   • Maintains the exterior landscape of HomeAgain’s facilities
   • Assists with maintenance tasks related to HomeAgain’s Master-leased units
   • Provides janitorial services to the Administrative Office

 

2. Vehicle Maintenance
   • Assists with repair and maintenance of vehicles owned by the organization
   • Tracks maintenance schedules for vehicles including registration, preventative maintenance, oil changes, fueling and other tasks relative to vehicle maintenance

 

3. Storage Maintenance
   • Assists with the organization and arrangement of storage
   • Transports donated items to and from outside storage facilities
   • Conducts pick-ups/hauling of furniture and other items to and from the organization
   • Assists with inventory of donated supplies and equipment

 

4. Performs other duties as assigned

Qualifications: The incumbent for this position shall possess, minimally:

• A high school diploma (Associates degree, trade school or some college preferred) and 2 years of positive work history.
• Understanding of cleaning/janitorial and repair techniques and the ability to accurately assess repair issues
• Ability to life and carry weights in excess of 50 lbs.
• Ability to function independently and as part of a team.
• Ability to effectively communicate with managers, peers and visitors

 

Universal Performance Standards:  All HomeAgain employees are expected to exemplify and comply with the following standards and principles:

• Commitment to social justice and the ending of homelessness in our community:  Works actively to end homelessness among clientele and participates in agency and community-wide efforts to end homelessness regardless of race, color, religion, national origin, age, familial status, gender, disability and/or sexual orientation
• Commitment to fund Development: Cooperate fully in appropriate fund development activities of the agency, including the appropriate management of key constituent relationships
• Leadership:  Demonstrate integrity; take initiative; look for and accept responsibility; be a creative problem solver; recognize the contributions of others and help build consensus. Staff members are also expected to maintains a positive attitude and keep personal issues out of the workplace.
• Teamwork:  Demonstrates a commitment and ability to effectively work in a variety of work teams; establish and maintain effective working relationships; show respect for and support others and work cooperatively. Moreover, each staff member is expected to utilize a wide variety of skills across programmatic lines and appropriately and effectively coordinate activities with other departments.
• Communication: Effectively and positively communicate with a variety of people in the workplace.
• Professionalism:  Adhere to established personnel policies and work standards. Maintain a professional demeanor; handle difficult situations with tact and diplomacy; listen to others; maintain excellent oral and written self- expression; represent themselves and the organization well in public.
• Customer service: Demonstrate a commitment to, maintain high standards and practices of top quality customer service and adhere to the customer service standards established by the organization.
• Knowledge and Skills:  Demonstrate a high degree of technical knowledge relative to the position; maintains a high degree of knowledge about HomeAgain and it programs and look for ways to enhance skills. Each staff member is expected to have a basic working knowledge about the use of technology including computers and voicemail.
• Planning/Analysis/Decision making:  Demonstrate the ability to anticipate and solve problems, weigh consequences, and make appropriate decisions.
• Use of Time:  Is punctual, makes good use of time while in the office and does not spend excessive work time on personal matters
• Flexibility:  Demonstrate a willingness to try new approaches, able to compromise, responds to unscheduled requests
• Reliability:  can be relied upon by co-workers and supervisors to complete tasks well and on time, works independently.

TO APPLY: Fill out online employment application at the bottom of the page and email your resume to humanresources@homeagainrichmond.org

HomeAgain is seeking skilled, committed professionals to provide on-site supervision and support to adults and children residing in our emergency shelters on an as-needed basis.  Relief staff provide program and operational support and facilitate a supportive, therapeutic, and healing environment for those experiencing a housing crisis. Responsibilities include ensuring a safe, clean, and healthy environment by monitoring all activities within the shelter; ensuring compliance with house rules and agency procedures; documenting non-compliance and intervening as necessary using HomeAgain’s protocols; providing front office support and coverage including staffing the phones; receiving visitors; monitoring entrances and exits to the shelter, and completing all required paperwork.

Qualified candidates are those who have a passionate commitment to serving persons experiencing homelessness. Other requirements include: a high school diploma or GED; the ability to establish appropriate, positive, and nurturing relationships with residents and co-workers; strong conflict resolution and crisis intervention skills, and proficient computer skills. Some college education as well as a background in human services is preferred. Incumbents must be available for training.

TO APPLY: Please send resume to: Humanresources@homeagainrichmond.org.