HomeAgain is seeking skilled, committed professionals to provide on-site supervision and support to adults and children residing in our emergency shelters on an as-needed basis. Relief staff provide program and operational support and facilitate a supportive, therapeutic, and healing environment for those experiencing a housing crisis. Responsibilities include ensuring a safe, clean, and healthy environment by monitoring all activities within the shelter; ensuring compliance with house rules and agency procedures; documenting non-compliance and intervening as necessary using HomeAgain’s protocols; providing front office support and coverage including staffing the phones; receiving visitors; monitoring entrances and exits to the shelter, and completing all required paperwork.
Qualified candidates are those who have a passionate commitment to serving persons experiencing homelessness. Other requirements include: a high school diploma or GED; the ability to establish appropriate, positive, and nurturing relationships with residents and co-workers; strong conflict resolution and crisis intervention skills, and proficient computer skills. Some college education as well as a background in human services is preferred. Incumbents must be available for training.